Learn More. Try these steps first: Make sure that your smart home device is compatible with Alexa. Make sure things are labelled 'light', 'heating' and so on. If Alexa can't connect to Wi-Fi, it may be because your internet is down. However, there â¦ I can use the names of the individual bulbs, but nothing else. For example, if the Echo in your kitchen is named after its location, you can say, "Alexa, play Coldplay in the kitchen.". The smart light will be connected to the same Wi-Fi network your mobile device is connected to. If it's orange, the Wi-Fi connection isn't working properly. How do I reset the KX-HNB600 hub and re-start the initial setup? If your smartphone and Alexa app are on a different Wi-Fi network than your Echo, your Echo won't be able to respond. Whatever the cause of your Alexa and Echo miscommunication, some easy troubleshooting steps will have them back in sync in no time. Restart the Alexa app on your phone. Make sure you're calling the skill by the right name. Now, with D-Link smart â¦ Help & Questions. The easiest way to do this is by saying "Alexa, discover my devices." Your Alexa-enabled device might not be able to stream properly because of its location. Make sure the skill is enabled. Restart your modem and router. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Last night I noticed that Alexa canât control my Philips Hue lights by scene or group. I can use the names of the individual bulbs, but nothing else. In the Windows Task Manager dialog box, select the â¦ Itâs fixed for me. If Alexa isn't responding properly, there are some easy fixes to try. The message Device is unresponsive is shown for few secs. @AnimeshBote I am using a sort of virtual devices, too. This is a problem with app to Alexa connection. If you reset the device, you'll need to register it to your Amazon account and enter device settings again to use it. Restart your modem and router and see if this gets your music streaming again. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. See if Alexa can respond to your commands. Whether you encounter difficulty setting up the device or it isnât giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Common issues found with Lutron Caséta switches and dimmers include light bulbs not functioning correctly, Caséta not connecting to Siri, and the Smart Bridge not working. If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue. It stopped working again for me after about an hour. I tried the SN reset, many times, but Alexa still canât discover my Hue lightâ¦ Check that your Alexa device and the Alexa app have the latest software version. Turn Brief Mode On or Off for Your Echo Device; Quick solutions Devices & â¦ Alexa typically sits around completely dormant until called upon with the wake word (Alexa, Echo, Amazon, Computer). I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Alexa app says “Device is unresponsive” Question. If it blinks red for a few seconds and goes to Off a. The app version is on my Samsung S5 and is version 1.23. Complete device setup online. A simple software glitch may be the problem. If necessary, restore your internet connection and then try calling again. Your Alexa-enabled device might not be in the Wi-Fi range. 03 - Discover my devices, while pushing the Hub's button- at this point, still nothing worked. It's implemented as a shared service of the services host (svchost) process. And of course, rebooting your Router and the connected Hue Hub is always the next thing to try. Well it partially worked. Make sure your Wi-Fi password is correct. I tried the SN reset, many times, but Alexa still canât discover my Hue light. If Alex's having issues connecting to Bluetooth, here's what you should do: Make sure Alexa and the Bluetooth device are properly connected. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Alexa can't make calls if the Echo isn't properly connected to the internet. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Check what Alexa heard. Reset the Alexa-enabled device to factory defaults. Multi-room audio lets you control music playback on Echo speakers. Smart bulbs acting up? Just ask Alexa. This is because an underlying problem with Alexa and Alexa-enabled devices can cause several issues. Written by Feit Electric Someone told me I should try discovering my devices again and that worked, though I had to press the button on the Hue 2 hub first. Make sure the Alexa-enabled device is in Wi-Fi range. â¦ Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds; Wait 60 seconds for the bulbs to reconnect ; Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app; Solution #3: If Solutions #1 and #2 do not work, you may need to do a hard reset â¦ You might not have one of the Smart WiFi LED bulbs. Check your Echo's internet connection. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. The smart card resource manager service runs in the context of a local service. The Sylvania smart bulbs I selected were the BR30 LED Light Bulb which is a 65-watt equivalent. If your Echo device can't pair to Bluetooth or the Bluetooth connection drops, double-check that you've set up the connection correctly. The Alexa app discovers my other items I.E. See if restarting your Echo solves the problem of Alexa not responding. Why doesnât my Smart Plug turn on my device? There may be a simple culprit, such as a power or internet outage. I have followed all set up instructions, âdiscover deviceâ instructions. She may have heard, "Call the chin" instead of "Call Gretchen.". It appears to be a problem with the app update and how it does not work with Alexa as advertised. If you want to set one of your Echoes as your default speaker, designate this in Alexa's settings. 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